In the Square App, go to the sandwich icon labeled "More" on the right side of the bottom menu. Then click "Balance" on the left side. Last, click "View all activity" to see your payments and when they were transferred to your bank account. 

We understand things come up, such as emergencies, and there is no way to predict them. However, Fryndly is committed to fostering a No Flake policy on a platform that Guests can rely upon when booking activities. Hence, after two cancellations in a 30 day period, Guides/Tutors who fail to show within 10 minutes of the expiration of the last agreed-upon time and location for their bookings twice in 30 days shall be subject to a 30-day suspension from the platform. Therefore, please be mindful to only post activities for dates and times when you are available. 

When a Guide/Tutor cancels, the Guest is entitled to a refund of their booking fee. Simply write to [email protected] and in the subject line type "Refund". Please include the Guide's name/username and a screenshot of the original booking confirmation and the cancellation notice. Once we have confirmed the cancellation, the Guest will be reimbursed their booking fee within 3 business days. 

All users (Guides/Tutors and Guests) are responsible for bearing their own costs of expenses incurred during an outing. While a Guide/Tutor may agree to pay some, this is completely voluntary and non-binding to future outings. Additionally, Fryndly may decide to comp some users' expenses during an outing as a one-off as a promotion or a reward. Again, these are non-binding towards future outings. If a Guide/Tutor knows there will be some upfront costs associated with an outing, best practice would be to put that info in the activity post prior to publishing. 

Guides and Tutors keep 80% of each transaction, subject to sales tax, and they keep 100% of any tips. 

No. As a Guide or Tutor, best practice would be to create an actual itinerary (as a Guide) or lesson objectives (as a Tutor) that you’ve pre-checked to ensure you and your Guest can do, logistically. Even if a Guest seems ok with "playing it by ear", this is not ideal and should be discouraged. Guests are paying good money for your time, good company, knowledge and for you to plan a memorable and educational experience. It would not be a best practice or memorable to have a Guest to pay a Guide/Tutor for wandering aimlessly, figuring out your next move. 

Not necessarily. Some people who are self-taught are more than capable of tutoring others in their discipline. Both Tutors and Guests should be transparent in their representations, limitations and expectations so that everyone has a great tutoring experience. 

Any user registered on the platform may refer A NEW user. When the person referred joins the platform AND completes 7 hours of outings as a buyer, seller or both, they and the referring user shall each be eligible to receive $25. To redeem, the referral must be a NEW user who has never before had an account on the platform. Plus, the referral must email [email protected] with subject line “$25 referral” and indicate the name or username of the user who referred them. If all this is done, both the referring user and referral user will each earn $25. NOTE: Fryndly reserves the right to discontinue referral promotion at any time with or without notice.

No, you’re not tied to the activity you posted verbatim. The activity posts you make should be an outing that you can provide if someone accepts and books as-is. However, Guides/Tutors can alter the posted outing as they see fit based on any number of practical considerations once a booking is made, with the buyer’s consultation if desired.

No, Fryndly is not a dating site. Our platform was designed for platonic adventures and experiences. We want you to focus more on fun, learning and meeting new people and less on the pressures and anxiety of acting perfect and making a good romantic first impression. We recommend users simply relax and be your imperfect selves. All that said, if you do happen to make an unavoidable love connection while using Fryndly, please don’t forget to invite us to the wedding!

Yes. Either side can end the outing at any time. However, as a Guest, you have prepaid for the first hour. Thus, even if you end during the first hour, you will still be charged for only that hour.

A Guide or Tutor must be prepared to provide their Guest an hour of service in accord with the planned itinerary since the Guest has prepaid for this time when they booked the outing. Beyond that, generally, there is no minimum or maximum requirement for outings.

As a Guest, if you need to cancel a booking, you will be charged no more than your booking fee--the amount equal to one hour of your Guide/Tutor's published hourly rate. 

The minimum hourly charge is $40 on the platform. Beyond this, however, Guides and Tutors can charge what they want. 

No. The outings a Guide posts may represent a sample of their specialties or outings they may have done in the past. However, you can always suggest things you’d like to experience on your outing. Simply chat with your Guide once you’ve booked with them. Please note: the amount of time the Guide has to work with between the booking and start times may affect how much the Guide can deviate from the original activity post.